The client's challenges

Develop brand awareness

Tollens is a major figure in decorative painting in France. They design, manufacture, distribute and sell innovative products. With its 250 years of history, Tollens has established itself as a reference brand in professional painting thanks to the technical and aesthetic quality of its products. In the midst of a dynamic digital transformation, Tollens wanted to develop its notoriety among a professional and general public target audience through greater visibility on social media.

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Juliette Trebucq

Communication Manager at Tollens

As a brand that was entering a real dynamic of digital transformation and professionalization on social networks, we needed above all an agency that understands us and can accompany us on a daily basis on the subject.
At our own pace, and while keeping our hands on our publications, we chose to move forward in complete confidence with the team. Kaliop was able to provide us with the right tools and the vision we needed to live the Social Media experience to the fullest, and it’s a success!

The solution

The goal

A professional and general public target

After an in-depth study of Tollens' presence on social networks, we were able to detect opportunities for the brand on existing social media: Twitter, Instagram & Pinterest, affirming a new communication identity around the notion of colour, rather than paint.


The method

From audit to implementation of recommendations

We started with a complete Social Media audit and the definition of the communication strategy, which was materialized by the construction of the Social Media ecosystem and an editorial calendar. The support was provided over time through regular reports and recommendations.

Results

An ever-increasing overall size of the community

The results were felt from the first year with more followers and user-generated content of increasing quality.
This has enabled the brand to regularly enhance the content produced by the community, while maintaining its initial editorial line, and thus enrich the diversity of publications while generating a high level of commitment and an involved community.

Key figures

+234% Growth of traffic from social media

+220% Increase of the community

+30% Increase in site traffic

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