Digital Commerce Exploitation
Kaliop supports you in all aspects of continuous optimisation and maintenance: we intervene on the long-run to help you achieve and surpass your digital goals.
We support our customers daily in their corrective and scalable development needs. Each year, a roadmap is established with our customer. We plan and gather a relevant team, allowing us to ensure lasting quality service.
Our greatest satisfaction comes from seeing the brands we support flourish over the years!
UX & design
An optimized conversion rate
- A comprehensive UX package that takes into account the needs of your customers (interview, shadowing, heat map, etc.).
- Continuous optimisation (customer journey, A/B tests…)
- Detailed monitoring and reporting
corrective, preventive, scalable
- Manage anomalies, incidents, security patches…
- Set up minor evolutions (addition of “quick wins” features)
- Anticipate issues (version upgrade, new host, peaks..)
Security & performance
A reliable and robust platform
- Continuous monitoring, performance audit and continuous optimization plan
- Fraud detection, advice on choice of solutions and hosting
- Security patches and upgrade tracking
- Service desk & on-call system